Managed Services for IBM Power Systems
Reduce ongoing support costs while realizing enhanced uptime and efficiencies
Discover the difference working with Flagship, a long-time IBM Gold Business partner. Leverage Flagship to get the most out of your Power Systems environment.
Flagship specializes in supporting IBM Power Systems technologies (including IBM i, AIX, Linux) by utilizing enterprise class tools and products to assist you with a full range of managed services – from design and implementation to ongoing support, monitoring, and management of your IBM Power Systems environment.
Leveraging Flagship, customers are able to realize the highest-levels of operational reliability of their IBM Power Infrastructure while running mission-critical applications and offloading the operational overhead associated with day-to-day maintenance.
With managed services from Flagship, you can:
- Rest comfortably knowing that experts are regularly monitoring, optimizing, updating and testing your critical availability and security systems.
- Minimize the ongoing risk of downtime, security breaches, or compliance violations.
- Fill in the gaps in your IT coverage model while helping to ensure that your in-house staff remain focused on key initiatives.
- Control your IT budget by investing in a fixed-cost solution with predictable monthly invoices.
Measure the Benefits
Learn more about the benefits of Flagship’s Managed Services for IBM Power Systems Environments.
Cost Savings & Control
Power Systems Technical Expertise
Internal Resource Reallocation
Dashboards & Analytics
24x7 US-Based Support
Managed Services for IBM Power Systems
As a Flagship managed services customer, you set your own engagement levels and unique thresholds and policies for your systems – ensuring you maintain total visibility and control over your environment. With our Managed Services for IBM Power, Flagship offers a suite of services for you to choose from – allowing you to build an engagement program that is just right for your unique business needs.
Alerts & Notifications
Flagship offers flexible alert and notification options so you are always in-the-know when it comes to the status of your infrastructure.
Dedicated Project Management
Dedicated project managers are available to handle your account. You determine the level of their involvement and support.
Automated data collection services are available which can be used for historical performance reporting and trend analysis.
Flagship offers you a choice of physical or virtual servers (CAPEX vs. OPEX model).
IBM AIX & i Remote Administration
Flagship’s remote administration services ensures careful and precise adminstration of your IBM AIX and i environment. Our experts draw from their deep background and expertise to quickly and easily identify issues as they arise and propose unique and steadfast resolutions. Services include 24×7 support, vendor management, change management, PTF management, backups, restores, batch jobs, and much more.
IBM AIX & i Remote Monitoring
If you experience an outages or similar issue during non-business hourse deliver a cost-effective service to ensure these problems are addressed quickly with minimal impact and disruption the next business day. Our IBM team is watching your environment 24/7 for errors and alerts. When problems arise, we escalate those to your staff using your custom escalation policies and procedures.
Infrastructure as a Service for Power Systems
With IaaS for Power Systems, Flagship offers virtualized computing resources for the IBM Power platform. With this service, Flagship will provision the required capacities and specifications and monitor, manage, and maintain the physical infrastructure required to deliver the services.
Infralytics Dashboards & Reporting
Custom Infralytics (Infrastructure + Analytics) dashboards provide up-to-the-minute reporting on the status and health of your environment, including resource utilization rates.
Mirrored Remote Site
Flagship offers mirrored remote site services for disaster recovery and / or testing and development purposes.
Flagship offers multi-environment support, including support of your x86/64 (Windows and Linux) and IBM Power (i and AIX) environments.
Flagship’s server management and support services include server setup, upgrade(s) and on-going maintenance
Keep servers and endpoints up-to-date and patched with the latest levels of operating system and application fixes. Centrally manage and deploy custom fix packs or software installations. Maintain a software inventory of installed software for license compliance and monitoring of non-standard software installation by users.
Inventory Monitoring & Management
Flagship assists with management of your inventory, including installed software for license compliance and monitoring of non-standard software installation by users.
Flagship offers 24×7 support options to ensure support is always within reach.
SLA-Based Performance Monitoring
Automated SLA-based performance monitoring and service compliance reporting
System Health Monitoring
With our system health monitoring services Flagship will keep a watchful eye on the health of your environment. Flagship’s trained Services team will monitor CPU, memory and disk usage, and critical hardware and operating system messages for virtual and physical servers, on-premise(s) and in the cloud.
U.S. Based Resources
All of Flagship’s support resources are US-based and offer flexible terms.
Add On Services
Flagship offers a variety of add-on services to ensure all your needs are being met. Add-on services include:
- Health checks and performance tuning
- HMC and Server Firmware maintenance
- Support for Virtual IO Servers on Power
Learn more about IBM Power Systems
Meet the IBM Power Systems Server Family
The Business Value of IBM Cloud Object Storage
Cyber Resilience: An Important Role for Storage
Are You On Top of Data Protection
More Managed Services Offerings
Flagship offers the in-depth knowledge and technical expertise necessary to provide best-in-class IBM Storage solutions for our customers. Learn more about our solutions for IBM Storage.
Flagship is equipped to assist you in managing your infrastructure by supplementing your staff, supporting your environment, hosting a primary or alternate DR site or completely managing your environment for you.
Managed Hardware & Software Maintenance
Flagship helps support our clients’ IT infrastructure through comprehensive IT contract management services for hardware and software contracts.
Request a Complimentary
IBM Power Support Assessment
Request an IBM i, Power AIX or Linux Server support assessment to better understand how Flagship’s remote-enabled Managed Services for IBM Power Systems would bring additional value to your business.