Managed Services for IBM Power Systems

Reduce ongoing support costs while realizing enhanced uptime and efficiencies

Discover the difference working with Flagship, a long-time IBM Gold Business partner.  Leverage Flagship to get the most out of your Power Systems environment.

Flagship specializes in supporting IBM Power Systems technologies (including IBM i, AIX, Linux) by utilizing enterprise class tools and products to assist you with a full range of managed services – from design and implementation to ongoing support, monitoring, and  management of your IBM Power Systems environment.

Leveraging Flagship, customers are able to realize the highest-levels of operational reliability of their IBM Power Infrastructure while running  mission-critical applications and offloading the operational overhead associated with day-to-day maintenance.

With managed services from Flagship, you can:

  • Rest comfortably knowing that experts are regularly monitoring, optimizing, updating and testing your critical availability and security systems.
  • Minimize the ongoing risk of downtime, security breaches, or compliance violations.
  • Fill in the gaps in your IT coverage model while helping to ensure that your in-house staff remain focused on key initiatives.
  • Control your IT budget by investing in a fixed-cost solution with predictable monthly invoices.

Measure the Benefits

Learn more about the benefits of Flagship’s Managed Services for IBM Power Systems Environments.

Cost Savings & Control

High Availability

Security Enhancements

Power Systems Technical Expertise

Increased Efficiencies

Internal Resource Reallocation

Dashboards & Analytics

Competitive Advantage

24x7 US-Based Support

Managed Services for IBM Power Systems

As a Flagship managed services customer, you set your own engagement levels and unique thresholds and policies for your systems – ensuring you maintain total visibility and control over your environment.  With our Managed Services for IBM Power, Flagship offers a suite of services for you to choose from – allowing you to build an engagement program that is just right for your unique business needs.

Alerts & Notifications

Flagship offers flexible alert and notification options so you are always in-the-know when it comes to the status of your infrastructure.

Dedicated Project Management

Dedicated project managers are available to handle your account.  You determine the level of their involvement and support. 

Data Collection

Automated data collection services are available which can be used for historical performance reporting and trend analysis.

Hosted Servers

Flagship offers you a choice of physical or virtual servers (CAPEX vs. OPEX model).

IBM AIX & i Remote Administration 

Flagship’s remote administration services ensures careful and precise adminstration of your IBM AIX and i environment.  Our experts draw from their deep background and expertise to quickly and easily identify issues as they arise and propose unique and steadfast resolutions.  Services include 24×7 support, vendor management, change management, PTF management, backups, restores, batch jobs, and much more.

IBM AIX & i Remote Monitoring

If you experience an outages or similar issue during non-business hourse deliver a cost-effective service to ensure these problems are addressed quickly with minimal impact and disruption the next business day. Our IBM team is watching your environment 24/7 for errors and alerts. When problems arise, we escalate those to your staff using your custom escalation policies and procedures.

Infrastructure as a Service for Power Systems

With IaaS for Power Systems, Flagship offers virtualized computing resources for the IBM Power platform.  With this service, Flagship will provision the required capacities and specifications and monitor, manage, and maintain the physical infrastructure required to deliver the services.

Infralytics Dashboards & Reporting

Custom Infralytics (Infrastructure + Analytics) dashboards provide up-to-the-minute reporting on the status and health of your environment, including resource utilization rates.

Mirrored Remote Site

Flagship offers mirrored remote site services for disaster recovery and / or testing and development purposes.

Multiple-Environment Support

Flagship offers multi-environment support, including support of your x86/64 (Windows and Linux) and IBM Power (i and AIX) environments.

Server Management

Flagship’s server management and support services include server setup, upgrade(s) and on-going maintenance

Patch Management

Keep servers and endpoints up-to-date and patched with the latest levels of operating system and application fixes. Centrally manage and deploy custom fix packs or software installations. Maintain a software inventory of installed software for license compliance and monitoring of non-standard software installation by users.

Inventory Monitoring & Management

Flagship assists with management of your inventory, including installed software for license compliance and monitoring of non-standard software installation by users.

Service Desk

Flagship offers 24×7 support options to ensure  support is always within reach.

SLA-Based Performance Monitoring

Automated SLA-based performance monitoring and service compliance reporting

System Health Monitoring

With our system health monitoring services Flagship will keep a watchful eye on the health of your environment. Flagship’s trained Services team will monitor CPU, memory and disk usage, and critical hardware and operating system messages for virtual and physical servers, on-premise(s) and in the cloud.

U.S. Based Resources

All of Flagship’s support resources are US-based and offer flexible terms.

Add On Services

Flagship offers a variety of add-on services to ensure all your needs are being met.  Add-on services include:

  • Health checks and performance tuning
  • HMC and Server Firmware maintenance
  • Support for Virtual IO Servers on Power

Learn more about IBM Power Systems

Meet the IBM Power Systems Server Family

SYSTEMS RESOURCES

The Business Value of IBM Cloud Object Storage

Cyber Resilience: An Important Role for Storage

Are You On Top of Data Protection

More Managed Services Offerings

Managed IBM Storage Solutions

Managed Storage

Flagship offers the in-depth knowledge and technical expertise necessary to provide best-in-class IBM Storage solutions for our customers.  Learn more about our solutions for IBM Storage.

Flagship Managed Services

Managed Services

Flagship is equipped to assist you in managing your infrastructure by supplementing your staff, supporting your environment, hosting a primary or alternate DR site or completely managing your environment for you.

Managed Hardware & Software Maintenance

Flagship helps support our clients’ IT infrastructure through comprehensive IT contract management services for hardware and software contracts. 

Request a Complimentary
IBM Power Support Assessment

Request an IBM i, Power AIX or Linux Server support assessment to better understand how Flagship’s remote-enabled Managed Services for IBM Power Systems would bring additional value to your business.