Flagship’s Industry Leading Solutions for
Telecom & Professional Services
Delivering innovative technologies and digital transformation services to Telecom
Supporting Your Business Needs
Delivering best-in-class services and solutions for Telecom & Professional Services
Learn how you can reinvent your telecommunications, media, and entertainment business with agile, scalable networks and platforms to deliver new and innovative services, improve customer experience, and gain efficiency.
Learn how Flagship is supporting the ongoing technology needs of clients in the Telecom sector, including helping to meet customer requirements, scope creation, project management oversight, and more.
Our digital strategies drive omnichannel engagement and enhanced customer insights for telecom companies.
Data and AI insights can deliver the kind of innovation to help reshape the customer journey. Today, telecom and professional services businesses are leveraging data more effectively to deliver authentic customer experiences.
Proactively optimize your offerings based on a 360-degree information of your customers including real-time usage patterns.
Client Retention Rate
nnremote-delivered it services
Hit It Out of the Ballpark with Flagship Remote-Delivered IT Services
- Next-Gen Help Desk – Our experts provide start-to-finish support to streamline service desk outcomes.
- Infrastructure Oversight – With Flagship’s IT monitoring and support services, Flagship will identify potential issues before they arise – thereby reducing potential IT downtime.
- Performance optimization – Increase asset life, improve network usage and enhance IT performance with our dedicated, 24/7 monitoring and management solution.
- Security – With Flagship’s security and infrastructure monitoring dashboards, telecom companies gain visibility of issues and threats as they occur and with sufficient information and context to troubleshoot, investigate and act.
We have strong partnerships with today's leading tech companies.
Our clients cite our ability to navigate within IBM and other technology manufacturers to deliver cross-platform solutions as an added benefit to working with us. We will work quickly on your behalf to mobilize resources, and make sure you are getting the best support possible across each and every engagement.
We make deep investments in our people and our solutions.
We continue to invest heavily in our in-house technical expertise so you don't have to. We understand that staying up-to-date on the latest technology trends is critical to helping you make the most out of your technology investments. Businesses who don’t have the resources to hire their own IT staff members, or who want to fill in the gaps across their existing IT teams, see the most value from our investments.
We approach your business as we would our own.
Flagship supports the IT needs of some of the world’s largest brands, cross-industry including the healthcare sector. We understand that our client's technology needs are often driven by the services they offer and the customers they serve. It is for this reason that we devote so much time to learning about your industry, your unique needs and concerns, and how we can help you reach your goals, faster.
We invest in relationships, not transactions.
As your managed service provider, we believe in building long-term relationships with our clients. This helps us understand where our clients have been, and where they want to go. It also gives us a chance to show our clients what we are made of, and what makes us tick. Our team of experts is not only knowledgeable, they’re passionate about helping our customers succeed.