Flagship’s Industry Leading Solutions for

Banking & Financial Markets

Flagship’s history and background servicing clients in Banking & Financial markets equates to superior service and better business outcomes. 

Supporting Your Business Needs

Delivering best-in-class services and solutions for Banking & Financial Markets

Technology is changing the way banks do business. The rise of financial technology (fintech) solutions requires a new approach to information technology in banking. Flagship customers in the Banking and Financial markets rely on Flagship to help them through these transitions, helping them to transform financial data into actionable insights, optimize customer experiences and operations with artificial intelligence (AI), implement quality cybersecurity programs, and leverage all the benefits that cloud computing and modern infrastructure has to offer.

With banking analytics and cognitive computing, businesses in the banking and finance sectors have the ability to segment customers and know each one as an individual in real time – helping them to create individualized experiences for every client. 

Digital Transformation

Accelerate your journey to cloud with banking technology solutions that modernize core systems and applications.

Customer Experience

Data and AI insights can deliver the kind of innovation to help reshape the customer journey. Today, financial institutions are humanizing client engagement models by leveraging data more effectively to deliver authentic digital banking customer experiences.

Risk, Compliance and Security

Optimize your risk, compliance and security needs with advanced analytics, AI and automation.  Enjoy secure operations, reduced risk and dramatically enhanced regulatory compliance enabled through blockchain and cognitive computing.

“They [Flagship] make sure that everything we need and everything that we ask for, they have the exact expertise to get it done the way that we want it to be done. It’s a friendly staff. Whenever I need them, I can find them. That’s exactly what we were looking for. Always present, always available, who could work on our problems whenever we have them anytime of the day.”

– Smith Fleurantin | Assistant Vice President and Director of Technology and Communications, Capital Bank of Haiti

remote-delivered it monitoring 

You Don’t Have to Break the Bank to Be in Good Hands

  • Next-Gen Help Desk – Our experts provide start-to-finish support to streamline service desk outcomes.
  • Infrastructure Oversight –  With our monitoring ad support services, Flagship will identify potential issues before they arise – thereby reducing potential IT downtime.
  • Performance Optimization – Increase asset life, improve network usage and enhance IT performance with our dedicated, 24/7 monitoring and management solution.
  • Security – Flagship will work to ensure security protection is up to date so you can worry less about compliance and regulatory reviews and more about delivering the best experience for your clients. 

Strategic Alliances

We have strong partnerships with today's leading tech companies.

Our clients cite our ability to navigate within IBM and other technology manufacturers to deliver cross-platform solutions as an added benefit to working with us. We will work quickly on your behalf to mobilize resources, and make sure you are getting the best support possible across each and every engagement.

Expertise

We make deep investments in our people and our solutions.

 

We continue to invest heavily in our in-house technical expertise so you don't have to. We understand that staying up-to-date on the latest technology trends is critical to helping you make the most out of your technology investments. Businesses who don’t have the resources to hire their own IT staff members, or who want to fill in the gaps across their existing IT teams, see the most value from our investments.

Industry knowledge

We approach your business as we would our own.

Flagship supports the IT needs of some of the world’s largest brands, cross-industry including the healthcare sector. We understand that our client's technology needs are often driven by the services they offer and the customers they serve. It is for this reason that we devote so much time to learning about your industry, your unique needs and concerns, and how we can help you reach your goals, faster.

RELATIONSHIP-driven

We invest in relationships, not transactions.

As your managed service provider, we believe in building long-term relationships with our clients. This helps us understand where our clients have been, and where they want to go. It also gives us a chance to show our clients what we are made of, and what makes us tick. Our team of experts is not only knowledgeable, they’re passionate about helping our customers succeed.

Successful Implementations

Client Retention Rate

%

Satisfaction