Flagship is expanding its motivated team of professional sales people. If you have proven sales success with any of Flagship’s core competencies and also possess the vision and the passion to be the best in your field, we encourage you to learn more about Flagship’s highly accredited and accomplished team of professionals.

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Job Title:  Service Delivery – VMware Architect I

Location: Boca Raton, Florida

About Flagship Solutions Group

Flagship Solutions Group provides IBM solutions, managed services, and cloud solutions worldwide. These include data center strategic planning and hybrid cloud implementations based on a wide range of assessments that look at virtualization, server consolidation, security, and infrastructure-focused integration. Flagship’s managed services include cloud based server monitoring and management, 24×7 helpdesk support, and data center infrastructure management. Flagship is an equal opportunity employer.

Service Delivery Overview

Flagship Service Delivery installs, maintains, and provides services and support for Flagship’s IT customers. Repeatable services are designed and built to reduce costs and cycle times, eliminate failures, and improve customer satisfaction. Services can be delivered as a packaged solution, or tailored to meet specific customer requirements, and can be provided from a Flagship location, a customer site, a colocation center, or the cloud. Examples of services we provide include: help desk and end user services, end user device management, asset management, patch management, release management, security management, desktop management, and server and storage monitoring and management.

Qualifications

VMware Engineer with expert level knowledge and experience in designing, implementing and administering virtualized environments. Candidate must possess expert knowledge and experience of VMware products including VMware vSphere, Horizon Suite, vRealize Suite and SRM.

To be considered for the VMware Architect I position, candidates must have at least the equivalent of a Bachelor Degree in Computer Science, Computer Engineering, Information Technology, or related disciplines, and meet the following requirements:

• At least five (5) years of hands-on experience designing and architecting, and actively managing VMware environments
• Experience with deploying VMware Virtualization Technology (vCenter, vSphere, vSAN, NSX, Horizon View)
• VMware certification (VCP) is preferred
• Extensive relevant and recent experience with vSphere 5.x or 6.x, virtual desktop deployments using Horizon 6/7, Site Recovery Manager (SRM), and other VMware products
• Experience with physical-to-virtual migrations (P2V) using vCenter Converter
• Detailed understanding of virtualization technologies and concepts such as distributed switches, virtualized storage, snapshots and vMotion
• Detailed understanding of storage architectures in a virtualized environment; experience with iSCSI, NFS and FC protocols
• Working knowledge of networking protocols and components common in a data center environment
• Knowledge of Storage Area Network (SAN) based technologies (EMC, NetApp) is a plus
• Knowledge of other virtualization technologies and vendors (Zerto, Veeam, Hyper-V, Xen) is a plus
• Experience in documenting system builds, configurations and support procedures
• Hands-on experience working with Microsoft Windows Server and Linux operating systems
• Experience with supporting and administering Cisco UCS a plus
• Experience with and knowledge of multiple hypervisors and virtualization technologies is a plus
• Strong written and oral communication skills
• Excellent in-person and phone etiquette and attitude
• Domain knowledge of IT Asset Management and Security concepts and best practices, including firewalls, anti-virus and encryption
• Ability to handle multiple assignments, multiple clients, and multiple team members with confidence
• Candidate should be a self-motivated, independent, detail-oriented, responsible team player

Responsibilities

• Engineer will be responsible for architecting, planning, provisioning, installation, configuration, operation, and maintenance of virtual infrastructure for Flagship customers
• Lead and actively participate in the design and architectural decisions for virtualized environment
• Implement best-practice procedures for VMware server and desktop virtualization
• Produce documentation and maintain detailed notes during project implementation
• Perform assessments on infrastructure to determine risks, and provide recommendations for resolution and future environment state
• Provide Level 2/3 support for the virtual infrastructure by investigating and troubleshooting incidents and issues to resolution and providing well-documented status updates
• Provide day-to-day support for the virtual infrastructure including new system delivery, preventive maintenance, and proactive availability
• Provide day-to-day support for the virtual infrastructure including performance and capacity monitoring and reporting
• Utilize excellent customer service skills and exceed customers’ expectations
• Diagnose and troubleshoot virtualization, hardware, software, and network issues
• Follow documented incident response procedures in the event of a security breach or other incident

Job Types: Full-time, Contract

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Location: Miami/Fort Lauderdale/Boca Raton Area

Service Delivery Overview

Flagship Service Delivery installs, maintains, and provides services and support for Flagship’s IT customers. Repeatable services are designed and built to reduce costs and cycle times, eliminate failures, and improve customer satisfaction. Services can be delivered as a packaged solution, or tailored to meet specific customer requirements, and can be provided from a Flagship location, a customer site, a colocation center, or the cloud. Examples of services we provide include: engineering services, help desk and end user services, end user device management, asset management, patch management, release management, security management, desktop management, and server and storage monitoring and management.

Qualifications

As a technical project manager, you will be responsible for initiating, planning, organizing, and executing technical projects.  To be considered for the Technical Project Manager position, candidates must have at least the equivalent of an Associate Degree in Computer Science, Information Technology, or related disciplines, and meet the following requirements:

• Three or more years project management experience in IT
• Five or more years of experience working in an IT technical field
• Ability to handle multiple assignments and multiple team members with confidence.
• Solid organizational skills including attention to detail and multi-tasking skills
• Understanding computer technologies (x/86, System I, AIX or Mainframe)
• Strong working knowledge of Microsoft Office, Microsoft Project, Milestones/Gantt Charts
• Bilingual: English and Spanish fluently

Responsibilities

• Participate in customer facing meetings and facilitate technical conversations
• Coordinate scheduling of resource availability/allocations for the execution of projects
• Promote teamwork, delegate tasks, resolve conflict, manage goals/time, and evaluate performance
• Ensure that all projects are delivered on-time, within scope and within budget
• Develop attainable, detailed project plans to track progress
• Develop/maintain project documentation
• Measure project performance using appropriate systems, tools and techniques
• Perform risk management to maximize deliverables and budget
• Manage changes in project scope, schedule and costs
• Manage relationships with stakeholders and clients
• Report and escalate any issues to management as needed

Job Hours/Pay:

• Full-time 40 hours a week
• Flagship Solutions Group offer competitive salaries based on experience and qualifications

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Flagship Solutions Group is seeking proven professionals to be part of its award-winning service delivery team.

Join us either as an hourly sub-contractor or as a full-time professional with benefits.

Key responsibilities include installing and configuring new technology, monitoring solution performance and responding to any customer requests. Skills are needed in AIX/Unix, VMWare, and/or networking.

If you consider yourself to be the “Best of Breed” within your chosen specialty and would like to explore working for a dynamic, young and growing company, please send us your cover letter and resume.

To apply for this position, submit the form below and indicate the position you are applying for.