Optimize Uptime and Return on Investment (ROI) with Multivendor Maintenance

Storage, server and networking hardware, like people, have life spans. Like human adolescents, they need to be nurtured when they’re younger—with updates and refinements to maintain a healthy, productive life. Once these products reach midlife, their stability increases and the need for updates decreases. As the equipment ages, its performance may not be as optimal as it once was. However, with cost-effective support, it can still perform many useful functions. Tailoring maintenance to a piece of equipment’s lifecycle, in this manner, is a practical way to help extend its life and cut costs.

However, hardware maintenance solutions from original equipment manufacturers (OEMs) aren’t typically based on a lifecycle approach. In addition to commonly charging more than third-party maintenance providers, OEMs traditionally offer end-of-service-life (EOSL) dates for equipment. Once a product reaches EOSL, the OEM maintenance agreement expires and the covered product is essentially deemed replaceable by the OEM—without a careful analysis of its actual condition. The benefit for OEMs is profit: They get to sell you their latest products.

The price you pay is unnecessary expenditure and reduced return on your information technology (IT) investments—eventually adding up to one big budgetary headache. Actually, depending on where a product is in its lifecycle, it may or may not need more costly maintenance from the OEM. There is a better answer to the universal challenge of balancing IT support costs with uptime. That answer is IBM Integrated Multivendor Support (IMS).

The IBM support offering is designed to expand the life and ROI of your non-IBM server, storage and networking investments by:

1. Delivering around-the-clock level 1 and 2 hardware support for select multivendor storage, networking and server hardware

2. Providing advice concerning what hardware you should keep on OEM maintenance, replace or move to IBM maintenance

It’s easier than you think to simplify and reduce costs via prepriced hardware maintenance services that require no configuration options. With a single point of contact, mulitvendor maintenance can help you streamline vendor management and focus on core business

Schedule a consultation today to learn more about multivendor maintenance services offered by Flagship Solutions Group.

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